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Re: General business questions

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Dear Kathleen,

In my opinion a client should pay for your ability.  Did the client
contribute to your education, professional development etc...

Charge the hours it takes.  You might have to fight and give in occasionally
but if you write them off straight away you loose anyway.

Everyone has to learn,  your client is hiring that ability not a Richter or
Housner.  If it is novel look at is your learning saving them money in the
long run.

Finally never ever feel guilty about hitting their hip pocket.

John Nichols 

At 07:17 9/03/98 -0700, you wrote:
>Kathleen A. O'Brien wrote:
>>  Is there a rule of thumb for how much time to charge when the technical
>> > aspects of the project are brand new and you are learning as you do it
>> > (because the deadline is tight and there is no time to do it any other
>> > way)? When I'm learning something new I will not usually charge more than
>> > half the time to the job, sometimes, less (depending).
>> __________________________________________________________________________
>> >>Learning on the job is part of the fun but you should not charge your
>> client for that.<<
>> True. When I was working for a firm we would charge our research/learning
>> time to the job and get paid for the time.This is where it gets confusing -
>> did the firm then NOT charge my learning time to the Client?
>> (This is one of the reasons I usually have a "not to exceed" cap in my
>> contract. Sometimes it seems as though I NEVER get off the learning curve.)
>> Kate O'Brien
>This "research" is sometimes bulked with "learning" in the firms overhead
>structure. Just how much effort is chargeable is a decision about where you are
>in a market. If you do mostly state of the art stuff I would assume your
>overhead would be higher than if you know your product well and require little
>fluff in your budgets to get things done (and on time).
>Just because you put time down on a time sheet does not necessarily mean it is
>billed out to the client. Deciding what portions of a projects time is shifted
>to overhead costs is a management decision and reflects many considerations.
>BTW, I'm not understanding your comments about using a not to exceed figure in
>relation to the never ending learning curve.
>Barry H. Welliver