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- To: seaoc(--nospam--at)seaoc.org
- Subject: Re: LOL
- From: Anand Nene <AnandNene(--nospam--at)aol.com>
- Date: Fri, 1 May 1998 14:09:45 EDT
In a message dated 98-04-30 11:13:23 EDT, you write: << Out of curiosity, how many times to clients question/challenge your limits of liability? >> Jeff, I do get questions from clients once in a while as to why I want to limit my liability - about 1 out of 20. It is hard to explain. I usually try to explain and recently was awarded a contract for fairly sizable ($350k) residential remodel. In addition to other reasones, I explained that it should cover reasonable costs to correct the problem if any and that I belived the amount of LOL I had stated in the contract was reasonable. The client understood and accepted. The 19 out of 20 who do not question, are typically the best clients. They get the job done, pay on time and move on. It is those who start questioning are problem. They are more of a pain in the butt. I refused a contract when the questions appeared to be more than normal and I spent more time answering frequent phone calls. I am glad I did not accept the work. I have also found that Doctors and Attorney's to be difficult clients, particularly for residential projects. Anand Nene, S. E.
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