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RE: engineering software

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Title: RE: engineering software

Dave:

If a company has no intention of ever using a software program again, it makes no sense to continue paying for it.  Basically, I encountered a near mutiny.  Either we discontinued using STAAD, or all of my engineers were going to quit.  Essentially, there were three issues:

1.  Does the software perform as advertised and give reliable results?

2.  Is the technical support useful, or merely rude?

3.  How many times a day should an engineer have to reboot his/her PC due to a crash?

STAAD was sacrificed in favor of keeping the engineers.  That is about as specific as I care to be on this forum.  As a group, we are very pleased with the software that I recommended earlier today, as well as with a number of other programs.

Regards,

Stan R. Caldwell, P.E.
Dallas, Texas

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-----Original Message-----
From: dave.angelotti(--nospam--at)dowcorning.com
[mailto:dave.angelotti(--nospam--at)dowcorning.com]
Sent: Thursday, November 11, 1999 11:35 AM
To: seaint(--nospam--at)seaint.org
Subject: RE: engineering software


Stan writes:
 
<<We also have multiple STAAD licenses, but stopped using the software a
couple of years ago and intentionally let the maintenance agreements lapse.
>>
 
Could you elaborate as to WHY you let them lapse??  inquiring minds want to
know......
 
Dave