From: "Brian K. Smith" <smitheng(--nospam--at)dos.net>
Date: Tue, 7 Mar 2000 12:50:30 -0600
I purchased the TEDDS software shortly after reading about it in Modern
Steel Construction and the posts on the SEAINT list. The more I use the
software, the more I like it. I cannot say how good their technical support
is, because I have not had to use it. However, their customer service is
great. They have called me in the past to ask how I liked the program and
if there were any improvements I would like to see. I was exceptionally
impressed when they notified me of their Christmas schedule, just in case I
needed their support during said period. That tells me they realize our
schedules and how we as engineers work; i.e. always trying to meet a
deadline (at least myself). I would recommend the program to everyone, and
would be interested in swapping libraries in the future.
Brian K. Smith, P.E.