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Re: Why people can't unsubscribe

[Subject Prev][Subject Next][Thread Prev][Thread Next] The instructions at the footer are correct. My "How to subscribe" instructions dated 11/15/99 are also correct.

If you skip the email address in the "leave" command, the server gets it from the "Sender" header of the email.

I agree that may not always work due to several problems such as incorrect configuration of the client software. I will change the instructions.

Thank you for making this list the best.

Shafat



At 08:17 PM 5/7/00, you wrote:
The problem is that the instructions in the footer that everybody refers to
is incorrect.  The proper way to unscribe is in a note from Shafat Qazi
(subject: "How to Unsubscribe"; dated: 11/15/1999 1:58 PM).  It states that
you type "leave seaint oldaddress(--nospam--at)company.com".  The instructions in the
footer neglect to tell you to type your email address into the body of the
note.  This appears to be a common problem.  I suggest that the footer
should be ammended so that this problem would be corrected.

----- Original Message -----
From: Edward Arrington <Earringt(--nospam--at)ENG.CI.LA.CA.US>
To: <seaint(--nospam--at)seaint.org>
Sent: Saturday, May 06, 2000 2:23 PM
Subject: Re: Why people can't unsubscribe


> Perhaps we should ask a couple of people who asks to be removed the
following question
>
>  "What kept you from reading the instructions at the end":
> 1) Didn't notice them
> 2) Forgot they were there
> 3) My server does not accept emails that begin with "admin" <that's my
case>, and I did not have access to the web at the time.
> 4) Got a little lazy and just hoped someone would automatically
unsubscribe me from the list.
> 5) I just wanted to frustrate a couple of people on my way out :).
> 6) Enjoy starting another thread about unsubscribing.
>
> ed arrington
> >>> ad026(--nospam--at)hwcn.org 05/06/00 09:09AM >>>
> > From: "Polhemus, Bill" <wlpolhemus(--nospam--at)sbinfra.com>
>
> > Why is it that folks can figure out how to SUBCRIBE, no problem.
> > But they are HELPLESS when it comes to unsubscribing!
> > I've noticed this on every list I've been on including those I've owned.
>
> I'm one of those people that believe that if a significant number of
> people can't figure out the procedure then there is a procedural
> problem. It's the interface issue that is broken, not the people. The
> technology is our servant not the master.
>
> One obvious issue is the fact that the unsubscribe instructions are
> BURIED in the trailer. Secondly, have you noticed how many people refer
> to being REMOVED rather than unsubscribed? Maybe the term is foreign to
> them.
>
> Perhaps, a slight change would be useful (see below)
>
>   *
> > *   Read list FAQ at: http://www.seaint.org/list_FAQ.asp
> > *   This email was sent to you via Structural Engineers
> > *   Association of Southern California (SEAOSC) server. To
> > *   subscribe (no fee) to the list, send email to
> > *   admin(--nospam--at)seaint.org and in the body of the message type
> > *   "join seaint" (no quotes). For questions, send
> > *   email to seaint-ad(--nospam--at)seaint.org. Remember, any email you
> > *   send to the list is public domain and may be re-posted
> > *   without your permission. Make sure you visit our web
> > *   site at: http://www.seaint.org
>
> --
> Paul Ransom, P. Eng.
> Civil/Structural/Project/International
> Burlington, Ontario, Canada
> <mailto:ad026(--nospam--at)hwcn.org> <http://www.hwcn.org/~ad026/civil.html>
>
>
>
>