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RE: Trusjoist customers.

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I have had almost the exact opposite experience dealing with TJ products in
the greater Seattle area.  When I have been passed to a sales person for an
engineering question, I ask for someone in engineering and an connected
through.  They have almost always been able to get me the information that I
need in a timely fashion, and they have been much better than a few of their
competitors (and there are many, so I don't want to overgeneralize) at
service/schedule for the contractor.  Perhaps it depends on what region you
are working in.    

Paul Crocker


-----Original Message-----
From: Jeff Coronado [mailto:"jcse(--nospam--at)flash.net"@flash.net]
Sent: Saturday, September 16, 2000 4:19 PM
To: seaint(--nospam--at)seaint.org
Subject: Re: Trusjoist customers.


In our office, we have pretty much adopted the stance of staying away
from Trus Joist and using other manufacturers of engineered lumber.  Our
issue with them is their lack of technical support.

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