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Re: STAAD[Subject Prev][Subject Next][Thread Prev][Thread Next]
- To: <seaint(--nospam--at)seaint.org>
- Subject: Re: STAAD
- From: "Arvind K. Bisarya" <arvind_bisarya(--nospam--at)mk.com>
- Date: Sat, 7 Oct 2000 11:11:00 CDT
BILL I AGREE 100 % WITH YOU AND THAT IS WHY I RANKED STAAD AS NUMBER ON MILLION THE BOTTOM MOST. I WANT TO ADD ONE THING WHEN IT COMES TO SUPPORT THERE IS NO MATCH TO SAP 2000. THE PEOPLE AT SAP 2000 ARE THE MOST WONDERFUL AND BEST SUPPORT GROUP I HAVE EVER ENCOUNTERED IN MY 2O YEARS EXPERIENCE. THAT IS WHY I RANKED SAP 2000 NUMBER ONE !!!!! BILL I ALSO AGREE WITH YOU THAT STAAD SUPPORT STARTS WITH THE ASSUMPTION THAT THE USER IS AN IDIOT AND OTHER ONE TOO !!! I AM GLAD SOMEONE ELSE AGREE WITH ME ON THAT ARVIND BISARYA ST. LOUIS MISSOURI ------------- Original Text From: "Bill Polhemus" <bpolhem(--nospam--at)swbell.net>, on 10/07/2000 7:39 AM: To: SMTP@MKC38601@Servers[<seaint(--nospam--at)seaint.org>] "Arvind K. Bisarya" wrote: > > I would rank this way > one SAP 2000 > Two RISA 3D > and then there are many other and the BOTTOM MOST ( Number one millon > will be STAAD) To qualify this, the problems are two-fold: 1. The people at Research Engineers (publishers of STAAD) have not made the effort to address bugs, many of them long-standing and well documented by users, in the program. Some of these are related to methods of analysis and design, but others are simply due to a poor implementation of STAAD on the Windows platform. 2. REI's support went from "okay" to "abyssmal". There are only TWO SOFTWARE PUBLISHERS I've ever used whose support personnel have actually argued with me, and told me that the problem was ME, not the software: Microsoft (Publisher and Office) and REI (STAAD). Trying to get "support" out of REI is an adventure all its own. Their support staff starts with the assumption that you are an idiot and don't know what the **** you're doing. The above are the primary reasons I'd NEVER recommend STAAD.
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