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structural observation - history?

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i'm working in 97 ubc country.  i thought structural observation and special
inspections were just part and parcel for every structural engineers regime.
i recently went to a meeting and a certain longstanding member of the
structural community (with his own firm) stated that his firm specifies
special inspection but does not do structural observation.  the main support
for this is the associated liability and his insurance company's
perspective.  when talking with a local building official after the meeting,
i got the idea that it is pretty much each engineer's prerogative whether to
provide structural observation or not.

question:  if this happens in your community and you DO provide structural
observation - how do you compete?  it seems like you have to "throw in some
money" for this but that would make you pricier than your competition.  i
understand that quality clients would know / realize the benefit of having
the EOR provide this but it seems like most clients are "all about the
bottom line" and interested just enough to get the project signed off.


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