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RE: FAX software - sorta off topic

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Jason –


I have one line which I need to use for both as well. For the past two years, I’ve been using a device on my telephone jack which would, theoretically, separate fax calls from voice calls. Most of the time it worked. The device I used is called the ComSwitch7500 by Command Communications. I had two problems with the device. First of all, when I was making an outgoing call where I would call one of those automated message services, it seemed that there were only so many numbers I could press before the system failed and my telephone started to ring. I ended up having to make those calls from my cell phone. The other problem is that it disabled caller ID. I then got an All In One device (fax, scan, copy, print) which is a HP Laserjet 3030. I’m really happy with it. It’s my primary printer (printing with laser is much cheaper and faster than ink cartridges). It’s got an automatic doc feeder which is handy for multi-page copies, scans and faxes. I don’t much like the software, though. When sending a fax, an annoying dialog box stays on my screen while the file is being transferred from my PC to the AIO. It won’t import my address book, although it’s advertised to do so. It also replaced the ComSwitch. However, I still had a problem because, if I’m on the phone, then I can’t receive a fax. I was starting to have trouble with this so I got an account with eFax. Now, I get faxes in my e-mail as pdf files. This is handy in that I can check webmail for faxes now, too when I’m out of the office. I still use WinFaxPro for outgoing faxes partly due to familiarity and I use PaperPort to collect documents of different origin so that I can collate them and send as one fax document. I just wish the pdf generator included in PaperPort had a dithering printer driver. Grayscales don’t look very good (a lot of hatches). What’s amazing to me is how passé faxes have become. I’m much more likely to send and receive a pdf file via e-mail than receive a fax.


BTW, for those of you who followed (and coached) me through my laptop purchase, you will be happy to know that I finally enabled a wireless connection. Now, I get it. It just took some time.


T. William (Bill) Allen, S.E. (CA #2607)


Consulting Structural Engineers

V (949) 248-8588

F (949) 209-2509


-----Original Message-----
From: Jason W. Kilgore [mailto:jkilgore(--nospam--at)]
Tuesday, July 27, 2004 9:07 AM
To: seaint(--nospam--at)
Subject: FAX software - sorta off topic


I want to have the ability to send and receive faxes at home on my single phone line.  My computer (always on) has a phone line to fax modem that I have not used since I installed Cable internet access.  It also has the basic fax program that comes with Windows XP.  I can easily send faxes (print to fax from Word, or scan in a piece of paper and print to fax).


The trick is I want to be able to RECEIVE faxes automatically while still having access to an answering machine.  Specifically, I had an architect client once who had a home office with one line.  When you called, it rang a few times before the fax picked up and checked for a fax.  If no fax, it transferred to an answering machine.


Will the default Windows program do this?  If not, does anyone know of any software available for purchase (free?) that can handle this?  Maybe have the answering machine function as part of the software? 


My next option is purchasing an all-in-one fax/print/scan/copy device (my current printer and scanner are very old and slow).  Does anyone know of one of these devices with an answering machine built in?


Thanks for your help.



Jason Kilgore

Leigh & O'Kane, LLC

Kansas City, Missouri