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Re: Retaining wall programs

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Well, apparently I'm the only one who is NOT satisfied with RetainPro. Not only I have found many errors in the calculations and bugs in the program itself, but also my experience with Hugh's technical support has been bad. I have reported several times some errors and the answer has been that in the next version will be corrected. The next 3 versions had the same error. Then I decided not to upgrade the program anymore. Other reported bugs have been corrected. Hugh told me that usually none of his customers check the math in such a detail as I did. A poor answer in my opinion.
 
Javier Encinas, PE
----- Original Message -----
Sent: Tuesday, March 21, 2006 4:23 PM
Subject: Re: Retaining wall programs

Alden-
I've used it for several years.  It is easy to use and the support is very good (the questions I've had have been answered quickly, concisely and informatively by email).  I've yet to find an error in the results.
 
Bill Cain, S.E.
Berkeley CA
 
 
-----Original Message-----
From: Alden Manipula <amanipula(--nospam--at)novagroupinc.net>
To: seaint(--nospam--at)seaint.org
Sent: Tue, 21 Mar 2006 11:09:14 -0600
Subject: Retaining wall programs

Thinking about buying a retaining wall program. Specifically, Retain Pro (www.retainpro.com). Anyone out there currently using this? I'd like some opinions on it's ease of use, realiability, etc. etc. 
 
Thanks. 
 
Alden 
 
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