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RE: IT question

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Norton is garbage.  Not because they don't know what their doing, but because they were, and continue to be (albeit to a lesser degree) the most popular and therefore the most targeted by the virus writer's.  As it stands, Norton is worthless and very system heavy.  I would chunk it ASAP.

As for fixing your machine.  I wouldn't format unless you really have to. Virii can use your back up to create the same issues on the new format regardless. (esp. if your issue spawns from a rootkit)
I would check out HiJackThis and forums meant to host HiJackThis Logs.  The people on these boards are extremely helpful.
There should be a post sticky'd on most of these forums with basic instruction on how to clean your computer, and keep it clean.  This will envolve installing numerous light-weight software like Spy-Bot Search and Destroy, Spywareblaster, Avast, etc. then lastly run HiJackThis and post the log to whatever forum you've found that will aid you.  They will tell you what all else needs to be done to clean your comp out.

Be careful to only install what they tell you to, using the links they give you.  There are A LOT of fake spyware/malware software out there that are meant only to make your problems worse.

All in all, this route will require a few days, but this really is much worse than reformatting and reinstalling everything, and will get your comp running as smooth as new without loosing anything.

-----Original Message-----
From: Alexander Bausk [mailto:bauskas(--nospam--at)gmail.com]
Sent: Tuesday, March 03, 2009 3:59 AM
To: seaint(--nospam--at)seaint.org
Subject: Re: IT question

Thor,

a virus it is, some kind of a spyware. See for example:
http://www.daniweb.com/forums/thread79222.html
http://www.liutilities.com/products/wintaskspro/processlibrary/iexplorer/

There are different spyware and trojan codes that mimick the iexplore process.

I suggest downloading a free antivirus scanner like DrWeb CureIt:
http://www.freedrweb.com/cureit/
And scanning your system repeatedly.

For those with svchost.exe, it is infected, too. I don't remember what
kind of virus it is (looks like Kido/Conficker) but you should get rid
of it. It usually comes on flash drives or via local network. It is
able to use your computer as a zombie to attack servers via the
internet.
The Kido pandemic is a current nightmare:
http://en.wikipedia.org/wiki/Conficker

If it is a home PC, I'd simply reformat the HDD and reinstall the OS
if I were you.
The mentioned utility can clean up your hard drive but some of these
viruses irreversibly corrupt the system registry (unless you have a PC
geek friend handy to repair it).

Regards, Alex.

On Tue, Mar 3, 2009 at 3:13 AM,  <jrgrill(--nospam--at)cableone.net> wrote:
> I had pretty similar experience today. IE was locking up on a regular basis.
> I received an error message concerning problems with Adobe Flash. Iwent to
> Adobe website and uninstalled then reinstalled a newer version of Flash per
> their instructions. I then talked to IT with my internet provider who had me
> do what Thor suggested, sort of. Went to IE Tools/Options/Advanced then
> "Reset". I lost some ad ons, but not "Favorites". Seems to be fine now. IE
> was locking up for some time before I got the message about Flash. I did
> reinstall Flash before the reset so I can't say if Flash was involved or
> not.
> Joe Grill
>
> Sent from my Verizon Wireless BlackBerry
>
> ________________________________
> From: "Thor Tandy"
> Date: Mon, 2 Mar 2009 16:36:24 -0800
> To: <seaint(--nospam--at)seaint.org>
> Subject: RE: IT question
>
> Thank you.  I'll give it a whirl later tonight.
>
> Thor
>
> -----Original Message-----
> From: Yi Yang [mailto:YI(--nospam--at)summit-sr.com]
> Sent: Monday, March 02, 2009 4:29 PM
> To: seaint(--nospam--at)seaint.org
> Subject: RE: IT question
>
> Thor,
>
> A few things you can try.
>
> 1.  Disable Add-Ons in IE.  (Tools --> Manage Add-ons).
> 2.  If you are using Word for email editor, try to disable that.  (Tools  ->
> Options  --> Mail Format)
> 3.  Start Outlook in safe mode, see if you experience the same problem.
> (Start  -->  Run --> "outlook / safe", or hold down the Ctrl key while you
> start Outlook).
>
> If the safe mode solves the problem, while you are in safe mode, go
> to"Help", "About", and click on "Disabled Items", and hopefully that will
> help you to narrow down the suspects.
>
> If all these don't work, you can try to run "Hijackthis" from Trend Micro,
> while you have IE and Outlook running.  You should be able find some
> resources online to help you deciphering the log.
>
> Good luck.
>
> YI YANG, S.E.
>
> ________________________________
> From: Thor Tandy [mailto:vicpeng(--nospam--at)telus.net]
> Sent: Monday, March 02, 2009 2:15 PM
> To: SEAINT
> Subject: IT question
>
> This is not structural,however, I have a weird computer problem that eludes
> resolution.
>
> During a recent webcast I found that I kept losing internet connectivity.  I
> blamed the webcaster and then Norton but that was not the case.
>
> 1)  When I am in Outlook my CPU usage climbs to 65%+.  It often peaks to
> 100% at which time it gags.  Problem only exists when using Outlook and/or
> IExplorer.
>
> 2)  When I go online, browsing etc it climbs to 30%+ but often not high at
> all.
>
> 3)  FTP/data/download transfers not significantly high unless I move about
> the browser.
>
> 4)  Problem slows my keystrokes and everything so I can't keep the email
> on.  Even as I type now the usage is at 70% ...
>
> Does anyone have insight into what is happening in Outlook and/or IExplorer
> to cause this?  I blamed Norton because I don't have this problem on other
> machines I have that don't have Norton but I uninstalled Norton and the
> symptom persisted.
>
> I am thinking of doing a re-build ... but I don't have the time at the
> moment for that.
>
> Thanks
>
> Thor A. Tandy P.Eng, C.Eng, Struct.Eng, MIStructE
> Victoria, BC
> Canada



--
Alexander Bausk
CAD manager, Structural engineer at
Nuclear Engineering&Research Lab
Dnipropetrovsk, Ukraine

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