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Re: IT question

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I run XP and had a similar problem with Internet Explorer. It had some sort of virus/malware and would connect to the Internet and play ads. I brought up task manager and could see iexplore.exe running. I would cancel the process, but it would start up again. I tried to uninstall Internet Explorer but wasn't sure if it worked. I ended up finding all copies of iexplore.exe and renamed them. I installed AVG (was running Norton) and reinstalled Internet Explorer. I am not sure what got through my system, but Norton didn't catch it. I am not sure what percentage of the system resources were being used, but I was spooked when my computer would start playing ads in the background.

Alexander Bausk wrote:

a virus it is, some kind of a spyware. See for example:

There are different spyware and trojan codes that mimick the iexplore process.

I suggest downloading a free antivirus scanner like DrWeb CureIt:
And scanning your system repeatedly.

For those with svchost.exe, it is infected, too. I don't remember what
kind of virus it is (looks like Kido/Conficker) but you should get rid
of it. It usually comes on flash drives or via local network. It is
able to use your computer as a zombie to attack servers via the
The Kido pandemic is a current nightmare:

If it is a home PC, I'd simply reformat the HDD and reinstall the OS
if I were you.
The mentioned utility can clean up your hard drive but some of these
viruses irreversibly corrupt the system registry (unless you have a PC
geek friend handy to repair it).

Regards, Alex.

On Tue, Mar 3, 2009 at 3:13 AM,  <jrgrill(--nospam--at)> wrote:
I had pretty similar experience today. IE was locking up on a regular basis.
I received an error message concerning problems with Adobe Flash. Iwent to
Adobe website and uninstalled then reinstalled a newer version of Flash per
their instructions. I then talked to IT with my internet provider who had me
do what Thor suggested, sort of. Went to IE Tools/Options/Advanced then
"Reset". I lost some ad ons, but not "Favorites". Seems to be fine now. IE
was locking up for some time before I got the message about Flash. I did
reinstall Flash before the reset so I can't say if Flash was involved or
Joe Grill

Sent from my Verizon Wireless BlackBerry

From: "Thor Tandy"
Date: Mon, 2 Mar 2009 16:36:24 -0800
To: <seaint(--nospam--at)>
Subject: RE: IT question

Thank you.  I'll give it a whirl later tonight.


-----Original Message-----
From: Yi Yang [mailto:YI(--nospam--at)]
Sent: Monday, March 02, 2009 4:29 PM
To: seaint(--nospam--at)
Subject: RE: IT question


A few things you can try.

1.  Disable Add-Ons in IE.  (Tools --> Manage Add-ons).
2.  If you are using Word for email editor, try to disable that.  (Tools  ->
Options  --> Mail Format)
3.  Start Outlook in safe mode, see if you experience the same problem.
(Start  -->  Run --> "outlook / safe", or hold down the Ctrl key while you
start Outlook).

If the safe mode solves the problem, while you are in safe mode, go
to"Help", "About", and click on "Disabled Items", and hopefully that will
help you to narrow down the suspects.

If all these don't work, you can try to run "Hijackthis" from Trend Micro,
while you have IE and Outlook running.  You should be able find some
resources online to help you deciphering the log.

Good luck.


From: Thor Tandy [mailto:vicpeng(--nospam--at)]
Sent: Monday, March 02, 2009 2:15 PM
Subject: IT question

This is not structural,however, I have a weird computer problem that eludes

During a recent webcast I found that I kept losing internet connectivity.  I
blamed the webcaster and then Norton but that was not the case.

1)  When I am in Outlook my CPU usage climbs to 65%+.  It often peaks to
100% at which time it gags.  Problem only exists when using Outlook and/or

2)  When I go online, browsing etc it climbs to 30%+ but often not high at

3)  FTP/data/download transfers not significantly high unless I move about
the browser.

4)  Problem slows my keystrokes and everything so I can't keep the email
on.  Even as I type now the usage is at 70% ...

Does anyone have insight into what is happening in Outlook and/or IExplorer
to cause this?  I blamed Norton because I don't have this problem on other
machines I have that don't have Norton but I uninstalled Norton and the
symptom persisted.

I am thinking of doing a re-build ... but I don't have the time at the
moment for that.


Thor A. Tandy P.Eng, C.Eng, Struct.Eng, MIStructE
Victoria, BC

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