Yes, I worked with
Norton tech for about 3 hrs. We did a complete uninstall with the Norton
tool, checked the system without any Norton and then loaded the latest Norton
version for XP. We did, however, with some tweaking of settings managed to
get the IExplorer usage down a bit so I think Norton had something to do with
it. Norton has always been a hog on resources but this time I think it's
something else (as well). I would dump it but I have a year of
How do I monitor the
hard drive usage?
I empty all caches,
temp files etc. on a regular basis and I have bags of HDD space and
How did you remove Norton? With the Add/Remove in
Windoze? If so, then try the Norton Removal tool:
The Add/Remove of Windoze uses the "base" uninstall function that comes
with Norton Anti-virus...which is crappy and does not remove everything
properly. Thus, Symantec made a removal tool to cure their own crappy
uninstall program/function. The thing to be aware of is that it removes ALL
Symantec/Norton programs...so if there is some Norton program that you still
want (i.e. say Ghost, etc), then you will have to reinstall them.
Symantec/Norton lost me. I was tired of dealing with their bloatware that
ate resources wholeheartedly. So, I dumped my Norton Anti-virus a few years
ago and switched to Avast. It does not take NEAR the resources that Norton did
(and McAffee was just as bad).
This may or may not solve your problem, but if you want to try removing
Norton, then make sure you get the removal tool and "do it right".
Beyond that, I would suggestion also getting SuperAntiSpyware and running
it. And try running it and Norton (if you have it still installed or whatever
new anti-virus you have installed) in Safe Mode.
How much memory do you have installed on the computer? Which OS? XP or
Vista? How full is your hard drive? Does the hard drive access also spike or
is it purely CPU usage? I ask because I am wondering if you are running out of
physical memory and the system is forced into using virtual memory (i.e. the
hard drive). The other thing to check is the IE cache. Have you emptied the IE
cache recently? If not and the drive is getting full, then that might
contribute to it. And just in general systems tend to do weird stuff when they
get down to very low disk space.
On Mar 2, 2009, at 5:14 PM, Thor Tandy wrote:
This is not
structural,however, I have a weird computer problem that eludes
During a recent
webcast I found that I kept losing internet connectivity. I blamed the
webcaster and then Norton but that was not the case.
1) When I am in
Outlook my CPU usage climbs to 65%+. It often peaks to 100% at which time it
gags. Problem only exists when using Outlook and/or
2) When I go
online, browsing etc it climbs to 30%+ but often not high at
FTP/data/download transfers not significantly high unless I move about the
4) Problem slows
my keystrokes and everything so I can't keep the email on. Even as I type
now the usage is at 70% ...
Does anyone have
insight into what is happening in Outlook and/or IExplorer to cause this? I
blamed Norton because I don't have this problem on other machines I have
that don't have Norton but I uninstalled Norton and the symptom
I am thinking of
doing a re-build ... but I don't have the time at the moment for
Thor A. Tandy P.Eng, C.Eng, Struct.Eng,