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RE: IT question

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Not an IT professional myself, and I had similar problem before. 2 years ago actually. The guy helped me at the time recommended Firefox after pouring into hard drive and do some serious cleaning.  I started using Firefox the next day. To tell the truth, I have been so used to IE for too long and like what it can do. But Firefox is not too bad. Good thing about it is it clears your info from the previous session when you start a new one. I also use Safari on my PC. Believe it or not, I like Safari quite a bit. I use Firefox and Safari alternately. I use disk cleanup quite often. I don’t know if it actually solves the problem, but I haven’t seen the slow down lately. I suspect that what I need to do, so I keep doing it latterly. Forgot to say that I was using Norton when the slow down happened. Switch to MacAfee, it speeds up quite a bit. Not because don’t like Norton, but got MacAfee free from buying the tax software.


Phuong Nguyen

Orange County California

From: Thor Tandy [mailto:vicpeng(--nospam--at)]
Sent: Monday, March 02, 2009 2:15 PM
Subject: IT question


This is not structural,however, I have a weird computer problem that eludes resolution.


During a recent webcast I found that I kept losing internet connectivity.  I blamed the webcaster and then Norton but that was not the case.


1)  When I am in Outlook my CPU usage climbs to 65%+.  It often peaks to 100% at which time it gags.  Problem only exists when using Outlook and/or IExplorer.


2)  When I go online, browsing etc it climbs to 30%+ but often not high at all.


3)  FTP/data/download transfers not significantly high unless I move about the browser.


4)  Problem slows my keystrokes and everything so I can't keep the email on.  Even as I type now the usage is at 70% ...


Does anyone have insight into what is happening in Outlook and/or IExplorer to cause this?  I blamed Norton because I don't have this problem on other machines I have that don't have Norton but I uninstalled Norton and the symptom persisted.


I am thinking of doing a re-build ... but I don't have the time at the moment for that.




Thor A. Tandy P.Eng, C.Eng, Struct.Eng, MIStructE
Victoria, BC

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